Conversational Agent 2.0
Conversational Agent 2.0 is an autonomous shopping companion that increases conversion rates by guiding shoppers to the right purchase.
AI Shopping AssistantsConversational RoutingCustomer Sentiment AnalysisAI Customer Service AgentsAI Chatbots
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Features
Guide shoppers to the right purchase using real-time personalization data
Interpret complex, multi-layered intents for personalized search results
Provide real-time Voice of the Customer insights with transcript analysis
Proactively guide users based on their site navigation
Understand and filter complex shopper requests
Ask clarifying questions to refine product recommendations
Fetch real customer reviews and product specifications
Optimize conversation starters for specific product detail pages
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