Call Center / Contact Center
20 products
Cloud Contact CentersIVR SystemsCall RoutingCall RecordingWorkforce OptimizationAgent DesktopVoice AnalyticsOutbound Call Center ToolsQuality Assurance ToolsContact Center Analytics

Agentforce VoicePlatform
Agentforce
·AI Voice Agents+2
-

Talkdesk CXA Operations Center
Talkdesk
·AI Support Automation+4
-

Talkdesk Interaction & Quality Analytics
Talkdesk
·Customer Sentiment Analysis+4
-

Talkdesk Workforce Engagement
Talkdesk
·Workforce Optimization+2
-

Talkdesk Omnichannel Engagement
Talkdesk
·Omnichannel Support Desks+2
-

AppConnect
Talkdesk
·Cloud Contact Centers+4
-

Talkdesk CX Cloud
Talkdesk
·Cloud Contact Centers+3
-

AgentTrainer
LiveChat
·Quality Assurance Tools+2
-

Zendesk Workforce Management
Zendesk
·Employee Scheduling+3
-

Zendesk Quality Assurance
Zendesk
·Quality Assurance Tools+4
-

Zendesk Contact Centre
Zendesk
·Cloud Contact Centers+4
-

Twilio Flex
Twilio
·Cloud Contact Centers+2
-

Omnichannel Messaging
Ringover
·Cloud Contact Centers+4
-

Empower AI
Ringover
·Conversational Routing+4
-

Gorgias Voice
Gorgias
·Cloud Contact Centers+4
-

Front
Front
·Cloud Contact Centers+3
-

Conversation Intelligence
Contentsquare
·Conversation Routing+5
-

Salesforce Service Cloud
Salesforce Service Cloud
·Cloud Contact Centers+2
-

Zoom Workforce EngagementCore Product
Zoom Video Communications
·Workforce Optimization+2
-

Zoom Contact CenterCore Product
Zoom Video Communications
·Cloud Contact Centers+4
-

AI Voice AgentsMainAI Contact Center AgentsCloud Contact Centers
Agentforce Voice enables voice interaction capabilities for AI agents, enhancing customer engagement through natural language processing.
Features
- Enable voice interaction capabilities for AI agents
- Enhance customer engagement through natural language processing

AI Voice AgentsMainAI Contact Center AgentsCloud Contact Centers
Agentforce Voice enables voice interaction capabilities for AI agents, enhancing customer engagement through natural language processing.
Features
- Enable voice interaction capabilities for AI agents
- Enhance customer engagement through natural language processing