Kustomer is an AI-powered customer service platform and CRM that unifies conversations and automates workflows to enhance omnichannel customer experiences.

New York, USA300 – 1 000 employeeskustomer.com
AI Support AutomationOmnichannel MessagingAI Chatbots

Kustomer Platform is an AI-powered customer service platform and CRM that unifies conversations and automates workflows to enhance omnichannel customer experiences.

Product tour

No media yet
Screenshots and product tours appear here once the vendor claims this page.

Features

Automate customer conversations using AI
Unify interactions across chat, email, voice, and social into a single timeline
Provide real-time intent signals to customer service agents
Recommend next-step actions and responses for agents
Simplify workflows with AI-guided automation
Track and analyze real-time trends in customer experience operations
Integrate with third-party systems using plug-and-play apps and webhooks
Evaluate AI interactions for accuracy and compliance

Reviews

Every review is from a verified employee
No reviews for Kustomer yet

Be the first to share your experience.

Already on Atlas? Log in