Mayday Knowledge
Mayday Knowledge centralizes and disseminates business knowledge using AI, reducing time wasted by agents and improving productivity.
Knowledge BasesAI Knowledge AssistantsKnowledge RepositoriesInternal WikisAI Support AutomationEnterprise Knowledge Assistants
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Features
Centralize business knowledge in one place as a single source of truth.
Import historical knowledge from platforms like Drive, Sharepoint, Wiki, and intranet.
Manage access with granular roles and permissions.
Structure knowledge with interactive decision trees.
Customize content with various formats like video or GIF.
AI-enhanced search engine with advanced content search and automatic suggestions.
Real-time notifications to advisors with tracking of open rates.
Semantic analysis to manage duplicates and check for obsolescence.
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