Mayday Selfcare
Mayday Selfcare enables customers to autonomously resolve their queries through an intelligent FAQ and widget.
Knowledge Base SoftwareAI FAQ AutomationSelf-Service Portals
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Features
100% customizable customer portal with options for logo, colors, fonts, and custom code
Dashboard tracking for analytics to identify effective or obsolete content
AI-enhanced search engine that understands customer problems and suggests appropriate knowledge
Dedicated knowledge managers to help customize the knowledge base
Reduces contact rates and increases customer satisfaction
Streamlined solutions for seamless customer relations
Integrates with favorite tools for enhanced functionality
Improves first contact resolution rate and boosts customer satisfaction
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