Zendesk Copilot
Empower service teams with the only proactive AI assistant.
AI Support AutomationAI ChatbotsOmnichannel MessagingAI Customer Service Agents
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Features
Empower service teams with proactive AI assistance
Resolve complex issues autonomously on any channel
Improve service with automatic human and AI agent scoring
Engage customers on your website or mobile app
Manage and resolve customer enquiries across all channels
Track, organise and resolve all your tickets in one place
Manage and resolve customer calls with AI
Forecast, staff and manage agent schedules with AI-powered precision
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