Zendesk Employee Service
Provide employees the fastest resolutions on a scalable, intuitive platform.
Help Desk PlatformsAI Support AutomationOmnichannel Support DesksEmployee Self-ServiceInternal Communication Platforms
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Features
Provide employees with the fastest resolutions on a scalable platform
Integrate with 1,800+ apps, partners, and systems
Deploy enterprise-grade security and AI governance
Use AI to continuously improve every resolution
Empower service teams with a proactive AI assistant
Forecast, staff, and manage agent schedules with AI-powered precision
Improve service with automatic human and AI agent scoring
Engage employees through messaging and live chat
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