PHONETRACK 360
No reviews yetA call management system to optimize communication and track customer interactions.
Cloud Contact CentersContact Center AnalyticsConversational RoutingContact Management
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Features
Manage customer calls with recording and tracking capabilities
Integrate call management with CRM for opportunity management
Generate custom reports on call data by media source and lead status
Monitor and compare call statistics to industry standards
Configure and track 1-800 phone numbers from multiple sources
Provide unlimited call listening for training or quality control
Connect calls to new or existing sales opportunities
Optimize BDC team productivity through performance measurement
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